Below are links to charts many of which have been included in the insightful new book “52 Things We Wish That Someone Had Told Us About Customer Analytics” written by father and son Big Data wizards Alex Sherman and MIke Sherman. Please note that all are © Copyrighted.
This first link is to a PDF of an expanded set of charts many more than we included in Chapter 50.
The Expanded set of Charts for Chapter 50 (Click to view or download).
This second link is for those of you who purchased the book as a print or Kindle version in black and white and may find it helpful to see the all of the book charts in color.
The full set of Charts and Illustrations used in the book 52 Things… (Click to view or download).