no event

• Tue

  26

  Nov

  2002

  Hong Kong Productivity Council Multi-Channel Marketing Symposium

  Hong Kong

  Avoiding Being Everything to Everyone, Everywhere: Making Profitable Channel Investments, Hong Kong Productivity Council Multi-Channel Marketing Symposium

• Fri

  20

  Sep

  2002

  Capturing Value from CRM, Building Customer Value

  Hong Kong

  Capturing Value from CRM, Building Customer Value: Realign People Process and IT, Economist Corporate Network

   

• Thu

  22

  Aug

  2002

  Frost & Sullivan 3rd Annual CRM Asian Executive Summit

  Singapore

  Capturing Earnings through Excellent Churn Management, Frost & Sullivan 3rd Annual CRM Asian Executive Summit

• Thu

  13

  Jun

  2002

  Australian Chamber of Commerce in Hong Kong, Media and Marketing Committee

  Hong Kong

  Strategies to Take a Business Idea Forward Profitably:  A Discussion, Australian Chamber of Commerce in Hong Kong, Media and Marketing Committee

• Thu

  11

  Apr

  2002

  AMI Pricing for Survival Seminar

  Hong Kong

  Perspectives on Pricing: Capturing the 1 Percent, AMI Pricing for Survival Seminar

• Sat

  09

  Mar

  2002

  Can CRM Work In Emerging Markets

  Prague

  "Can CRM work in emerging markets", speech to ESOMAR CRM conference

• Thu

  07

  Mar

  2002

  Siebel Customer Conference

  Hong Kong

  Leveraging Customer Insight and Technology to Improve Customer Loyalty, Siebel Customer Conference